Privacy Policy

We collect only what we need to sell and deliver clothes to you:

• Order details: your name, mobile number, delivery address, district, the notes you write, and the products, sizes and quantities you order.
• Account details (only if you create an account): your mobile number, name, a password (stored only as a one-way scrambled value, never as text), your saved addresses, your cart and your wishlist.
• Technical details when you place an order: your IP address, browser type and the approximate place (city and region) the IP address belongs to. We use them to spot fake or abusive orders.
• Sign-in details (only if you have an account): the IP address of your latest sign-in and the kind of device you sign in from (web, mobile or tablet, with its browser and system), and when you last signed in. We use them to keep your account safe and to spot misuse.
• Unfinished checkouts: if you type your name or phone number at checkout and leave without ordering, we save what you typed so that our team can contact you and help you finish the order.
• Delivery history: when you order, we look up the delivery record of your mobile number (for example how many parcels were delivered or cancelled) with a delivery-check service, to protect the shop and our delivery partners from fraud.
• Messages: what you tell us when you contact us on the phone, WhatsApp or SMS.

• To take, confirm, pack and deliver your order, and to call or message you about it.
• To send you a verification code when you sign up or reset your password, and an SMS about your order.
• To send you SMS messages about our offers and new products. You can ask us to stop at any time (see Your choices).
• To keep your account, cart, wishlist and saved addresses working.
• To prevent fake orders, fraud and misuse of coupons.
• To measure how the website and our advertising perform, and to improve the shop.
• To keep records that the law and accounting require.

We do not sell your personal information.

We share your information only with the services that help us run the shop, and only what they need:

• Courier companies: your name, phone number, delivery address and the amount to collect, so that they can deliver your parcel.
• SMS service: your mobile number and the message, to send verification codes, order messages and offers.
• Delivery-check service: your mobile number, to look up your delivery record.
• Advertising and analytics tools (Meta Pixel and Conversions API, Google Analytics): events such as a page viewed or a purchase made, with contact details that are first turned into an unreadable code before they are sent.
• Crash reporting: technical details of an error on the website, so that we can fix it.
• Our hosting provider, which stores the website and its database.
• Our own team, who receive order alerts and see orders in the admin panel according to the access each person is given.

We may also share information when the law requires it, or to protect our rights and the safety of our customers and staff.

• A sign-in cookie keeps you signed in. For your safety you are signed out after 10 minutes without using the website.
• Your cart and wishlist are kept in your browser (and in your account when you are signed in).
• Advertising and analytics cookies from Meta and Google help us understand visits and purchases.

You can block or delete cookies in your browser settings. Signing in, the cart and checkout may not work properly without them.

The names, phone numbers and addresses of customers and orders are stored in encrypted form in our database. Passwords are never stored as text. The website uses a secure (HTTPS) connection, and only people who need it can open the admin panel, each with their own login and limited access.

No website or storage is completely safe, so we cannot promise absolute security. If you think your account was misused, please tell us at once.

We keep order information for as long as it is needed for delivery, returns, support, accounting and legal reasons. Account information is kept until you ask us to delete the account. Unfinished checkouts are kept only as long as they are useful for helping you complete the order.

• You can see and change your name, password and saved addresses in My Account.
• You can delete your account yourself with the Delete account button in My Account (you confirm with your password). This removes your account, saved addresses, cart, wishlist and the sign-in details above. Your past orders are not part of the account, so they stay in our records for delivery, accounting and legal reasons.
• You can ask us to correct or delete other personal information we hold about you by contacting us (details below). We may keep what the law or an unfinished order requires.
• You can ask us to stop sending you offer SMS messages by telling us on the phone or WhatsApp with your mobile number. We will then message you only about your orders.

The website is made for people who are old enough to place orders themselves; it is not for children. We do not knowingly collect information from anyone under 13. If you think a child has created an account or given us information, please contact us and we will delete it.

We may update this policy from time to time. The date at the top of the page shows when it was last changed. If you keep using the website after a change, you accept the new policy.